Privacy Policy
Last updated: December 6, 2024
Introduction
CallQ.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business support platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Company name and business information
- Account credentials and authentication data
- Payment and billing information
- Communication preferences
Usage Data
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage statistics (pages visited, features used, time spent)
- Call recordings and transcripts (when using voice AI features)
- Analytics data to improve our services
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our services
- Processing payments and managing subscriptions
- Improving and personalizing user experience
- Sending service updates and marketing communications (with your consent)
- Detecting and preventing fraud or security issues
- Complying with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, cloud hosting)
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
To exercise these rights, please contact us at [email protected].
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookie Policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Address: Republic Financial Services, [Your Address]